98 FMSR 5045
John P. Castner v. U.S. Postal Service
U.S. Merit Systems Protection Board
DE-0752-96-0012-I-1; 77 MSPR 393
February 3, 1998
Before: Erdreich, Chairman; Slavet, Vice Chair; Marshall, Member
CASE SUMMARY
AFTER APPLYING THE FACTORS IN METZ V. DEPARTMENT OF THE TREASURY [86
FMSR 7001], THE BOARD CONCLUDED THAT THE AGENCY DID NOT PROVE THAT THE
APPELLANT MADE A VERBAL THREAT. THE LANGUAGE USED BY THE APPELLANT WAS
CONDITIONAL, THE LISTENERS DID NOT FEEL PERSONALLY THREATENED AND DID NOT
TAKE IMMEDIATE ACTION, THERE WAS EXPERT TESTIMONY THAT THE APPELLANT DID NOT
INTEND TO THREATEN ANYONE, AND THERE WERE NO ATTENDANT CIRCUMSTANCES THAT
PROVIDED EVIDENCE OF A THREAT.
After applying the factors in Metz v. Department of the Treasury [86 FMSR 7001],
the Board concluded that the agency did not prove that
the appellant made a verbal threat. The agency had
removed the appellant, a PS-5 Parcel Distribution Clerk, on a charge of
"misconduct, making a verbal threat" after he voiced loudly and angrily to a
co-worker, "If I had a gun right now, I'd start shooting." The appellant's
frustration had grown when he realized that he would not be able to finish
distributing parcels before the end of his shift, and he made the alleged
threat when he could not find a mail tub which he believed should have been
there. On appeal, the AJ found that the agency met its burden of proving the
charge and that the removal penalty was within the tolerable limits of
reasonableness. The appellant petitioned the Board for review, contending
that the AJ erred in finding that his statement constituted a threat under
Metz. After applying the five Metz criteria (the listener's reactions, the
listener's apprehension of harm, the speaker's intent, any conditional
nature of the statements, and the attendant circumstances), the Board found
that the agency did not prove its sole charge of verbal threat. The language
used by the appellant was conditional, the listeners did not feel personally
threatened at the time of the outburst and took no immediate action which
would indicate apprehension of harm, there was unrebutted expert testimony
that the appellant did not intend to threaten anyone, and there were no
attendant circumstances which provided preponderant evidence of the
appellant's having made a verbal threat. The Board stated that the fact that
the appellant's misconduct might have supported another serious charge could
not influence its decision, since the agency brought only the charge of
threat. The Board noted that it did not condone the behavior of the
appellant, and it was sympathetic to the agency's plight in having a
troublesome employee in the workplace, but the appellant's conduct did not
meet the stringent test imposed by the Federal Circuit in Metz. Accordingly,
the Board reversed the appellant's removal.
FULL TEXT
APPEARANCES:
Alan F. Blakley, Esquire, Blakley & Velk, Missoula, Montana, for the
appellant.
Pat D. Simmons, Billings, Montana, for the agency.
Opinion and Order
The appellant has petitioned for review of an initial decision which affirmed
the agency's removal action. For the reasons set forth below, we GRANT the
appellant's petition and REVERSE the initial decision. The appellant's removal
is NOT SUSTAINED.
Background
The appellant appealed his removal from the position of Parcel Distribution
Clerk, PS-5, effective September 22, 1995, on a charge of "misconduct, making
a verbal threat." See Initial Appeal File (IAF), Tab 6, Subtab 4d. After
reviewing the evidence, the administrative judge found that the appellant made
a verbal threat in violation of the agency's regulations and policy. See IAF,
Tab 20 (henceforth "ID") at 3. The administrative judge divided his analysis
into two parts: determining what statement was made by the appellant, and
analyzing whether that statement constituted a threat, under the reasonable
person standard. Id.
As to the nature of the statement, the administrative judge concluded that the
appellant's statement, voiced loudly and angrily to co-worker Marilyn Evans
(Evans), Rural Carrier, was: "If I had a gun right now, I'd start shooting."
See id. at 5.
As to the characterization of the statement, the administrative judge stated
that his review of the witnesses' testimony convinced him that they considered
the appellant's statement to be a threat, felt apprehensive for their personal
safety and the safety of the Post Office in general, and reacted accordingly.
See id. The administrative judge concluded that the agency met its burden of
proving the charge by a preponderance of the evidence. See id. at 8.
Finally, the administrative judge found that the removal penalty was within
the tolerable limits of reasonableness. See id. at 8-9.
Analysis
In his petition for review, the appellant contends that the administrative
judge erred in finding that his statement constituted a threat under Metz v.
Department of the Treasury, 780 F.2d 1001 (Fed. Cir. 1986) [86 FMSR 7001]. We
agree.
It is well settled that in order to apply the "reasonable person" standard to
determine whether words constitute a threat, we must weigh the following
factors:
(1) The listener's reactions;
(2) The listener's apprehension of harm;
(3) The speaker's intent;
(4) Any conditional nature of the statements; and
(5) The attendant circumstances.
Id. at 1002. After setting out the sequence of pertinent events, we address
these factors seriatim.
On the morning of May 25, 1995, the appellant was frustrated because he was
behind in the distribution of parcels from the previous day. See Hearing Tape
(HT) 3B. The administrative judge found that the appellant's frustration grew
when he realized that he would not be able to finish distributing parcels
before the end of his shift at 8:30 a.m. ID at 2, citing HT 3B. Around 8:00
a.m., when he could not find a mail tub which he believed should have been
there, he made the statement in question to co-worker Evans. HT 1A (testimony
of Evans).
The following people either heard, overheard, or were informed of the
appellant's statement to Evans on the day it occurred. Sharon Whisler
(Whisler), a Rural Carrier Auxiliary who was working 15 feet away, overheard
the statement. HT 1A, 1B. Neither she nor Evans took any steps to report the
appellant's statement at that time. Twenty minutes later, Evans "mentioned"
the statement to Barbara Jean Eggebrecht (Eggebrecht), Rural Carrier
Associate, while the two were on break. HT 1A (testimony of Evans), HT 1B
(testimony of Eggebrecht). When their break ended, Eggebrecht then relayed
information of the incident to Mayda Brendsel (Brendsel), Shop Steward, who,
in turn, later that day notified the Postal Inspection Service of the
incident. HT 2A (testimony of Brendsel). The agency then placed the appellant
on administrative leave as of the date of the incident, and ordered him to
undergo a psychiatric fitness for duty examination. See IAF, Tab 15 at 3.
In assessing the listeners' reactions, we find that they made no report to
either supervisors or security. Rather, there was conversation about it during
a break; and when a union steward was later told of the incident by employee
Eggebrecht, who did not directly hear the appellant's statement, she waited
until her work shift ended to place a call to the agency "hot line." Thus, the
evidence shows that no immediate effort was made by the appellant's co-workers
to remove either the appellant or themselves from the work place, or, to
apprise anyone of the need for immediate action. Rather, the listeners'
reactions were much like those described in Metz, where the court found that
those who heard the statements did not react to them as if they were threats.
See Metz at 1003.
With respect to the listeners' apprehension of harm, we find that the two
workers who heard the statement when it was made - Evans and Whisler - both
continued to do their work at their stations, see HT 1A (Evans: "I turned back
to my case, and continued working"), and both reacted to the statement more as
an annoyance than as a threat, see HT 1A (Whisler, on her reaction: "Are we
going to have to go through more [of the appellant's] outbursts?"). Although
Evans testified that she was fearful after returning to work the next day, she
stated that her concern was not based on the appellant's comment but on
co-employees' comments that the appellant might retaliate against her for
reporting him. She further testified that she met the appellant at a cocktail
lounge sometime after he was removed and did not feel threatened by him. See
HT 1A (Evans).
Two agency witnesses, Barbara Eggebrecht and Mayda Brendsel, expressed
substantial fear of harm from the appellant. Neither, however, heard the
remark or was in the appellant's presence when the remark was made. Rather, as
stated above, Marilyn Evans mentioned the remark to Eggebrecht during a break
and Eggebrecht then reported it to Brendsel, and their testimony indicates
that their reactions and fears were based largely on prior unpleasant
interactions with the appellant. See HT 1B (Eggebrecht) and 2A (Brendsel).
The agency chose not to call as a witness, Daunhauer, the mail clerk who had
moved the mail tub which the appellant needed, and who therefore might have
had the greatest reason to feel threatened. See HT 1A. However, based on a
statement by the agency representative in a prehearing conference that the
agency would not call Daunhauer because he did not feel threatened, the
administrative judge found that the mail clerk did not feel threatened. See ID
at 6 and HT 1A. Finally, the agency itself conceded in its closing brief that
"the listeners did not feel personally threatened at that particular time."
See IAF, Tab 19 at 8.
As to the speaker's intent, the appellant's expert witness John Santa (Santa),
PhD, a clinical psychologist who had been treating him for eighteen months
before the incident, testified that both he and Dr. Herbert Gray (Gray), a
psychiatrist who, at the agency's request, administered a fitness-for-duty
examination after the incident, are of the opinion that the appellant did not
intend to threaten anyone. Dr. Santa conferred with Dr. Gray after Dr. Gray's
first examination of the appellant, and read the report written subsequently
by Dr. Gray. See HT 2A (Santa) and IAF, Tab 14, Ex. A (Gray). Dr. Gray's
affidavit focuses on his conclusion that the appellant did not intend to harm
anyone and that he does not represent a danger in the workplace. Although Dr.
Gray does not specifically address the appellant's intent in making the
statement, the general tenor of his affidavit is consistent with Dr. Santa's
testimony. It should be noted that Dr. Santa had read the Metz decision and
found its criteria to be reasonable and appropriate from a clinical
standpoint. See HT 2A (Santa). Thus, we find that it is likely that his
professional assessment of the appellant's intent is in accord with the legal
criteria.
The administrative judge did not take any note of Dr. Gray's opinion, and
found that Dr. Santa's conclusions were "questionable," see ID at 8, on four
grounds: 1) He did not interview the postal employees who felt threatened by
the appellant's statement, and so he had to accept the appellant's version of
events; 2) at the hearing he did not clarify whether his opinion was related
to the witnesses' version of the appellant's statement or the appellant's
version; 3) he did not perform any tests to support a diagnosis; and 4) he
admitted that in spite of eighteen sessions he had with the appellant focusing
on anger management, the appellant did not handle the situation in the best
way. ID at 7-8, citing HT 2A.
First, the testimony substantiates that the two employees who actually heard
the appellant's outburst, as well as the one who had apparently generated the
appellant's anger, did not, in fact, feel threatened. Thus, Dr. Santa's
admitted failure to interview the postal employees involved is not of
significance to his opinion as to the intent of the appellant's statement.
Second, Dr. Santa testified that regardless of which version of the statement
was proffered to him, he did not consider that the appellant intended it as a
threat. See HT 1A. Third, a diagnosis is not a prerequisite to a
professionally informed opinion as to whether the appellant intended to make a
threat. Indeed, since diagnostic tests would only be relevant to diagnosing a
particular type of illness, they might be relevant to whether the appellant
would be likely to harm anyone, but would appear to be irrelevant to a
determination of whether the appellant intended his statement to threaten
anyone. It should be noted that Dr. Gray, whom the agency tasked with
performing a psychological fitness for duty examination, apparently did not
find it necessary to administer diagnostic tests to the appellant either.
Finally, Dr. Santa's concession that the appellant did not "choose the right
way" in this matter, see id., does not in any way impact on a determination of
the appellant's intent. Certainly, no one would argue that the appellant acted
in an appropriate manner; that, however, is not the question before us.
Rather, consistent with the agency's sole charge, we must determine whether
the appellant's actions amounted to a threat. Accordingly, we find no merit in
the administrative judge's reasons for finding Dr. Santa's expert testimony
"questionable."
Significantly, the language used was conditional; such phraseology weighs
against a finding of threat under the fourth factor which must be considered
in applying the Federal Circuit's test. See Metz, 780 F.2d at 1003 ("[an
employee who makes] a generalized conditional statement is less likely to have
intended to threaten a co-worker than an employee who stated a simple
threat"); see also Hayslett v. United States Postal Service [88 FMSR 5348]
(conditionality an additional factor in not sustaining a charge of threat).
As to the consideration of the fifth factor under Metz, "attendant
circumstances," we find that one of the two attendant circumstances discussed
by the administrative judge at least equally supports a finding opposite to
that which he reached. The administrative judge noted that although the
appellant had a history of outbursts, use of profanity, and intimidating
behavior, his statement on this occasion was different from those previous
instances; "he had never made a threat before." ID at 8. This observation is,
of course, in accord with the administrative judge's conclusion that the
appellant's statement was a threat. The context of the appellant's history of
anti-social but non-violent verbal outbursts, however, offers equal support to
the conclusion that his statement was not a threat but merely another
intemperate outburst. Indeed, the non-apprehensive immediate reactions of the
persons who heard the statement, as set forth above, appear to have resulted,
at least in part, from their being accustomed to the appellant's "bizarre"
comments. See HT 1A (Evans and Whisler testimony).
As for the second attendant circumstance referred to by the administrative
judge - that the appellant's reaction was disproportionate to its cause - we
agree. The fact that a comment is disproportionate, bizarre, or even
"irrational," however, does not mean that it constitutes a threat.
Based on our consideration of all the factors enumerated in Metz, we find that
the agency did not prove its sole charge of verbal threat. See Kilgour v.
Department of Veterans Affairs [95 FMSR 5191] (in applying the reasonable
person criterion, the Board is to apply the five Metz considerations in
deciding whether statements constitute threats), abrogation in part on other
grounds noted in Moscato v. Department of Education [96 FMSR 5408]. The
language used was conditional, the listeners did not feel personally
threatened at the time of the outburst and took no immediate action which
would indicate apprehension of harm, there is unrebutted expert testimony that
the appellant did not intend to threaten anyone, and there are no attendant
circumstances which provide preponderant evidence of the appellant's having
made a verbal threat.
Since the agency brought only the charge of threat, this analysis must end our
inquiry. The fact that the appellant's misconduct might well have supported
another serious charge cannot influence our decision. See Lanza v. Department
of the Army [95 FMSR 5186], citing Johnston v. Government Printing Office [81
FMSR 5286] (the Board will not sustain an agency action based on a charge that
could have been brought, but was not).
By this decision, we do not condone the behavior of the appellant. Rather, we
are sympathetic to the agency's plight in having a troublesome employee in the
workplace, but that is not sufficient reason to find that his conduct meets
the stringent test imposed by the Federal Circuit for threats in Metz.
Accordingly, we reverse the removal.
Order
We ORDER the agency to cancel the appellant's removal and to restore the
appellant effective September 22, 1995. See Kerr v. National Endowment for the
Arts, 726 F.2d 730 (Fed. Cir. 1984) [84 FMSR 7001]. The agency must accomplish
this action within 20 days of the date of this decision.
We also ORDER the agency to issue a check to the appellant for the appropriate
amount of back pay, interest on back pay, and other benefits under the Back
Pay Act and/or Postal Service regulations, no later than 60 calendar days
after the date of this decision. We ORDER the appellant to cooperate in good
faith in the agency's efforts to compute the amount of back pay, interest, and
benefits due, and to provide all necessary information the agency requests to
help it comply. If there is a dispute about the amount of back pay, interest
due, and/or other benefits, we ORDER the agency to issue a check to the
appellant for the undisputed amount no later than 60 calendar days after the
date of this decision.
We further ORDER the agency to inform the appellant in writing of all actions
taken to comply with the Board's Order and of the date on which the agency
believes it has fully complied. If not notified, the appellant should ask the
agency about its efforts to comply.
Within 30 days of the agency's notification of compliance, the appellant may
file a petition for enforcement with the regional office to resolve any
disputed compliance issue or issues. The petition should contain specific
reasons why the appellant believes that there is insufficient compliance, and
should include the dates and results of any communications with the agency
about compliance.
This is the final order of the Merit Systems Protection Board in this appeal.
5 C.F.R. 1201.113(c).
Notice to the Appellant Regarding Fees
You may be entitled to be reimbursed by the agency for your reasonable
attorney fees and costs. To be reimbursed, you must meet the criteria set out
at 5 U.S.C., 7701(g) or 1221(g), and 5 C.F.R. 1201.202. If you believe you
meet these criteria, you must file a motion for attorney fees WITHIN 60
CALENDAR DAYS OF THE DATE OF THIS DECISION. Your attorney fee motion must be
filed with the regional office or field office that issued the initial
decision on your appeal.
Notice to the Appellant Regarding Further Review Rights
You have the right to request the United States Court of Appeals for the
Federal Circuit to review the Board's final decision in your appeal if the
court has jurisdiction. See 5 U.S.C. 7703(a)(1). You must submit your request
to the court at the following address:
United States Court of Appeals
for the Federal Circuit
717 Madison Place, N.W.
Washington, DC 20439
The court must receive your request for review no later than 30 calendar days
after receipt of this order by your representative, if you have one, or
receipt by you personally, whichever receipt occurs first. See 5 U.S.C.
7703(b)(1).